Is membership free?

Yes! Membership to the panel is free of charge.

Will I get spammed with surveys?

No. Px.m-panels collects this data to send you only the most relevant surveys to complete depending on the options you selected upon registering. You are under no obligation to complete a survey and can choose to opt out at any time. There will be no payment made for incomplete surveys.

How much will I be paid?

The honorarium amount will be specified on each survey invite that you will receive and it will vary depending on the topic and time taken to complete the survey.

When can I take the survey?

We recommend sooner than later as there are other panelists who may fill the survey before you start. A message will be displayed informing you that you will not be allowed to take a survey if it is full.

Does anyone have access to my personal information?

Absolutely Not! Protecting your privacy is of the utmost importance to us. We employ sophisticated technology to protect your personal information and we will never release your information.

Who do I contact if I have any questions or comments about a survey?

You can send us an email on support@px.m-panels.com and we will be pleased to address any questions, suggestions or comments you may have.

How do I unsubscribe from Px.m-panels?

We appreciate your participation in the panel and encourage you to remain part of our community. However, if you would like to unsubscribe from Px.m-panels at any time, you may do so by sending an email to us at support@px.m-panels.com

Do I have to participate every time I am invited to take a survey?

Not at all. You’re welcome to take a survey whenever you receive an invitation, but you’re always free to ignore the message. You can always take another survey the next time you are invited.

When I clicked on the link the survey was closed?

For each online survey we conduct there is a specific amount of respondents and people we are looking for. Sometimes we have more members respond than expected and reach our quota for the study quickly, which will close the survey link. We recommend you try to take the survey as soon as you can after receiving a notification.

How will the honorarium be paid to me?

Our honorarium payout is simple and convenient. Once you have been able to successfully complete a survey, you will receive a customized visa pre-paid debit card with the honorarium amount for the survey taken. This card can be used like cash at over 30 million merchant acceptance locations worldwide but without a bank account or credit limit.

I did not receive my incentive?

Should there be an instance where you have not received or been rewarded the correct incentive amount, please write to us at support@px.m-panels.com and we will correct the situation as quickly as possible.